learn about our services

we care

Your Louis Erard watch is built to last and to be enjoyed. Regular maintenance will ensure its optimal performance for years to come

We’ve got you covered

INTERNATIONAL WARRANTY

We extend a guarantee covering all manufacturing defects for a period of 3 years from the date of purchase. This warranty entitles you to claim for the repair of all production defects arising during the period of warranty, on condition that they are communicated without delay. Please note that your international LOUIS ERARD warranty is only valid if it is accompanied by the warranty registration card. This warranty registration card must be completed in every part and signed by the authorised LOUIS ERARD retailer where you bought your watch.

Make it last a lifetime

WHEN TO SERVICE YOUR WATCH?

It is advisable to carry out a full service at an authorised LOUIS ERARD service centre :

  • Watch with a mechanical movement: once every 4-5 years
  • Watch with a quartz movement: once every 6 to 7 year

We also recommend that you have the water-resistance of your watch checked once a year.

Please note the service frequency also depends on the climate and your own individual care of the watch.

CERTIFICATE 20100SE AND 20100SB

Here is the certificate for 20100SE and 20100SB attesting to the quality of these gems which have been carefully selected amongst the finest in the world.
Read more